At the Hotel – Checking In
Welcome to Hello English! When you arrive at a hotel in the US, the check-in process is your first interaction with the staff—and knowing what to say in English will help you get settled quickly and politely. This lesson gives you a realistic conversation and essential vocabulary for a smooth hotel arrival.
Watch this short, realistic conversation between a guest and a hotel front desk agent. Perfect for listening practice!
Hotel Conversation
Characters:
• Emma – the guest
• James – the front desk agent
Emma: Hi!
James: Hello! Do you have a reservation?
Emma: Yes, under Emma Roberts.
James: Got it. One queen room for two nights?
Emma: That’s right.
James: May I see your ID and credit card?
Emma: Sure, here you go.
James: Thank you. Sign here, please.
Emma: Done.
James: Your room is 312—third floor.
Emma: Is breakfast included?
James: Yes, from 6 to 10 AM.
Emma: Great!
James: Elevators are around the corner.
Emma: Thanks so much!
💡 This dialogue is perfect for audio or video practice! It’s set at a typical US hotel front desk and uses short, polite sentences with practical terms like “reservation,” “queen room,” and “breakfast included.” The pacing is calm and clear—ideal for beginners to follow and repeat.
Essential Hotel Vocabulary
Learn these key terms to check in confidently:
- Reservation – your booked room (also called a “booking”)
- Under [name] – how your reservation is listed
- Queen room – a room with a queen-size bed
- ID and credit card – required for check-in in the US
- Sign here – where to provide your signature
- Room 312 – your room number (floor 3, room 12)
- Breakfast included – free morning meal (common in mid-range hotels)
Other Useful Phrases
- “What’s the Wi-Fi password?”
- “Is there parking available?”
- “What time is check-out?”
- “Can I get a late check-out?”
Practice Tip
Practice saying “Do you have a reservation?” and “Yes, under Emma Roberts”—these are the two most common exchanges at US hotel front desks!
Why This Matters
Whether you’re:
• Traveling for vacation or business
• Staying in a hotel for the first time in the US
• Arriving late and tired after a long flight
…this conversation helps you check in quickly, politely, and without stress.
Now you’re ready to check in at a hotel in English—smoothly and confidently! Bookmark this guide, or try our interactive quiz to test your travel vocabulary.
