At the Hotel – Requesting Extra Towels
Welcome to Hello English! If you’re staying at a hotel in the US and need extra towels, knowing how to ask politely in English will help you get what you need quickly and comfortably. This lesson “At the Hotel – Requesting Extra Towels” gives you a realistic conversation and essential vocabulary for a common hotel request.

Watch this short, realistic conversation between a guest and a hotel front desk agent. Perfect for listening practice!
Hotel Conversation
Characters:
• Lisa – the guest
• Tom – the front desk agent
Lisa: Hi!
Tom: Hello! How can I help you?
Lisa: I need a couple of extra towels.
Tom: Sure! For your room?
Lisa: Yes, room 405.
Tom: Got it. Would you like bath towels or hand towels?
Lisa: Two bath towels, please.
Tom: No problem. We’ll send them up right away.
Lisa: Thank you!
Tom: You’re welcome!
Lisa: Is there a charge for extra towels?
Tom: No, it’s complimentary.
Lisa: Great!
Tom: Anything else I can help with?
Lisa: That’s all—thanks again!
💡 This dialogue is perfect for audio or video practice! It’s set at a US hotel front desk and uses short, polite sentences with practical terms like “extra towels,” “room 405,” and “complimentary.” The pacing is calm and clear—ideal for beginners to follow and repeat.
Essential Hotel Vocabulary
Learn these key terms to make common requests:
- Extra towels – additional towels beyond what’s in your room
- Bath towels – large towels for drying your body
- Hand towels – smaller towels for hands or face
- Room 405 – your room number (floor 4, room 5)
- Send them up – deliver to your room
- Complimentary – free of charge (common in hotels)
- Front desk – the main service counter in the hotel lobby
Other Useful Phrases
- “Can I get more shampoo?”
- “Is room service available?”
- “My AC isn’t working.”
- “Could you send up some bottled water?”
Practice Tip
Practice saying “I need a couple of extra towels” and “Is there a charge for extra towels?”—these are the two most common phrases when making this request at US hotels!
Why This Matters
Whether you’re:
• Traveling with family and need more towels
• Staying after a long flight or gym session
• Unsure if extra amenities cost money
…this conversation helps you ask politely and get what you need—without hesitation.
Now you’re ready to request extra towels in English—confidently and courteously! Bookmark this guide, or try our interactive quiz to test your hotel vocabulary.
Rest easy and happy learning! 🛎️
